Shipping policy

At Saluza Collective, each order is made with care and attention to detail. Please read the following information about processing times, shipping fees, and delivery.

🕒 Processing Time

Processing time depends on the type of product and is clearly listed on each product page. On average:

  • Personalized items: 2–7 business days

  • Non-personalized items: 1–5 business days

Please note that during busy periods (e.g., Ramadan, Eid, or holidays), processing may take slightly longer.

🌍 Worldwide Shipping

We ship worldwide using trusted production and shipping partners. Orders may be shipped from different locations depending on the product.

💸 Shipping Costs

We charge a flat shipping fee of €6.95 per order, which will be automatically converted to your local currency during checkout via Shopify’s currency system.

🚚 Delivery Time

Delivery time depends on the destination and product. Estimated delivery windows are shown on each product page.

Please note:

  • Delivery times are estimates and may vary due to customs, local carriers, or peak periods.

  • Orders containing multiple items may arrive in separate packages.

🔎 Tracking Your Order

You will receive a shipping confirmation email with a tracking link as soon as your order has been dispatched.
Please allow 1–2 business days for tracking information to update.

⚠️ Important Notes

  • Customs fees and import duties may apply depending on your location and are the responsibility of the customer.

  • Incorrect shipping addresses are the responsibility of the customer. Please double-check your details before submitting your order.

  • We are not responsible for delays caused by shipping carriers or customs processes.

❓ Questions?

For any shipping-related inquiries, please contact us at:
info@saluzacollective
Include your order number for faster assistance.