Shipping Policy
At Saluza Collective, each order is made with care and attention to detail. Please read the following information about processing times, shipping fees, and delivery.
Processing Time
Processing time depends on the type of product and is clearly listed on each product page. On average:
- Personalized items: 2–7 business days
- Non-personalized items: 1–5 business days
Please note that during busy periods (e.g., Ramadan, Eid, or holidays), processing may take slightly longer.
Worldwide Shipping
We ship worldwide using trusted production and shipping partners. Orders may be shipped from different locations depending on the product.
Shipping Costs
We charge a flat shipping fee of €6.95 per order, which will be automatically converted to your local currency during checkout via Shopify’s currency system.
Delivery Time
Delivery time depends on the destination and product. Estimated delivery windows are shown on each product page.
Please note:
- Delivery times are estimates and may vary due to customs, local carriers, or peak periods.
- Orders containing multiple items may arrive in separate packages.
Tracking Your Order
You will receive a shipping confirmation email with a tracking link as soon as your order has been dispatched.
Please allow 1–2 business days for tracking information to update.
Important Notes
- Customs fees and import duties may apply depending on your location and are the responsibility of the customer.
- Incorrect shipping addresses are the responsibility of the customer. Please double-check your details before submitting your order.
- We are not responsible for delays caused by shipping carriers or customs processes.
Questions?
For any shipping-related inquiries, please contact us at:
info@saluzacollective
Include your order number for faster assistance.
